Ricoh SP 3300D 사용자 설명서

9.9   

<Troubleshooting>

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

• The transfer roller may be dirty. See page 8.1.
• Check for leaking toner. Clean the inside of 

the printer. 

• The toner cartridge may not be installed 

properly. Remove the cartridge and reinsert.

• The toner cartridge may be defective and 

need replacing. Install a new toner cartridge.

• The printer may require repair. Contact a 

service representative.

• Clean the inside of the printer. 
• Check the paper type and quality. See page 

• Install a new toner cartridge. See page 8.4.
• If the problem persists, the printer may require 

repair. Contact a service representative.

Character voids are white areas within 
characters that should be solid black:

• If you are using transparencies, try another 

type of transparency. Because of the 
composition of the transparency, some 
character voids may be normal. 

• You may be printing on the wrong surface on 

the paper. Turn over the paper in the tray. 

• The paper may not meet paper specifications. 

See page 5.3.

If horizontally aligned black streaks or smears 
appear:

• The toner cartridge may be installed 

improperly. Remove the cartridge and 
reinsert.

• The toner cartridge may be defective. Install a 

new toner cartridge. See page 8.4.

• If the problem persists, the printer may require 

repair. Contact a service representative.

If the printed paper is curled or paper does not 
feed into the printer:

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

An unknown 
image repetitively 
appears on a 
next few sheets 
or loose toner, 
light print or 
contamination 
occurs.

Your printer is probably being used at an altitude 
of 1,000 m (3,281 ft) or above.

The high altitude may affect the print quality 
such as loose toner or light imaging. You can set 
this option through Printer Settings Utility or 
Printer tab in printer driver’s properties. See 
page 1.5.

“File in Use” 
message appears 
during installation.

Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.

“General Protection 
Fault”, “Exception 
OE”, “Spool32”, or 
“Illegal Operation” 
messages appear.

Close all other applications, reboot Windows, 
and try printing again.

“Fail To Print”, “A 
printer timeout error 
occurred,” 
messages appear.

These messages may appear during printing. 
Just keep waiting until the printer finishes 
printing. If the message appears in standby 
mode or after printing has been completed, 
check the connection and/or whether an error 
has occurred.

• Refer to Microsoft Windows 2000/XP/Vista and Windows 

Server 2003 User’s Guide that came with your PC for further 
information on Windows error messages.