Datamax m-class mark ii 사용자 가이드

 

Chapter 6 – Troubleshooting 

62 

 

 

Poor print quality: 

• 

The printhead may need cleaning; see Section 5.2. 

 

• 

Adjust the Heat and Print Speed settings through the Front 
Panel or by host commands (non-display printers, see 

Section 3.4; display-equipped printers, see Section 4.5.) 

 

• 

The media/ribbon combination may not be compatible; 
contact a Media Representative. 

 

• 

The Media Width Adjustment may be incorrectly adjusted; 
see Section 5.3. 

 

• 

The Platen Roller may be dirty or worn; clean or call for 
service. 

 

• 

The Printhead Burn Line may need adjusting; see Section 
5.4. 

 

Skips labels when printing: 

• 

Media Calibration may be needed; see Section 3.5. 

 

• 

The Media Sensor may be out of position; readjust the 
position; see Section 2.3. 

 

• 

The format may be within 1/8 inch of the label’s trailing 
edge. Try reducing or moving the format slightly. 

 

Unable to print rotated text: 

The characters may be formatted outside the label 

dimensions. Ensure the row/column values provide enough 

room for the height of the characters or bar code to be 

printed. See the Class Series 2 Programmer’s Manual for 
details.