Toshiba 4000 사용자 가이드

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If Something Goes Wrong
If you need further assistance

restore your configuration and replace or repair damaged 
files.

Check and inform you of any updates whenever you go 
online. To load an update, click yes.

Run a detailed system report that harvests and compiles 
your system’s hardware and software information. 
This report is also accessible to Toshiba’s InTouch Center 
technicians to reference when you place a call or send a 
question electronically.

Send a message electronically with your questions 
directly to our InTouch Center. A representative will 
address your situation and contact you.

If you have followed the recommendations in this chapter and are 
still having problems, you may need additional technical 
assistance. This section contains the steps to take to ask for help.

Since some problems may be related to the operating system or 
the program you are using, it is important to investigate other 
sources of assistance first.

Try the following before contacting Toshiba:

Review the troubleshooting information in your Microsoft

®

 

Windows

®

 operating system documentation.

If the problem occurs while you are running a program, 
consult the program’s documentation for troubleshooting 
suggestions. Contact the software company’s technical 
support group for their assistance.

Consult your network administrator.