Allworx 10x 릴리스 노트
Call Assistant Release Notes 2.1.2
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2008 Allworx. All rights reserved
Revised: March 25, 2008
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New Features
1. Call
Recording
2. Call
History
3. Additional Network Configuration Support
4. Cut & Paste into Dial Pad
Call Recording
Calls can be recorded and saved as WAV files. Recordings can be played in Windows Media Player and other
popular media player programs.
popular media player programs.
Conference calls that are hosted by the Call Assistant user cannot be recorded. However, conference calls set
up using the Conference Center or 3-way Conference calls that are hosted by one of the other participants can
be recorded.
up using the Conference Center or 3-way Conference calls that are hosted by one of the other participants can
be recorded.
Call History
Call History is a new tab available within the Switchboard View. This tab lists all previous inbound and
outbound calls of the Call Assistant user. Included in the list are:
outbound calls of the Call Assistant user. Included in the list are:
• Completed calls
• Missed inbound calls
• Unanswered outbound calls
• Missed inbound calls
• Unanswered outbound calls
The most recent calls are displayed first (at the top). The Call History tab includes the following fields:
• Direction of call: Icon indicates inbound vs. outbound calls
• Name: Caller-ID name for the call (if available).
• Number: Caller-ID number for the call (if available).
• Time: Start date/time of the call with either the duration of the call, “Missed Call”, or “No Answer”
• Name: Caller-ID name for the call (if available).
• Number: Caller-ID number for the call (if available).
• Time: Start date/time of the call with either the duration of the call, “Missed Call”, or “No Answer”
If the Caller-ID information is present for a call in the Call History list, then the user can place an outbound call
to this number by double-clicking it or using one of the other dialing methods.
to this number by double-clicking it or using one of the other dialing methods.
Only calls that are completed while Call Assistant is open are placed in the Call History list. The Call History list
includes the 500 most recent calls.
includes the 500 most recent calls.
Network Configuration Support
For sites wishing to segregate voice and data network traffic, the phone and PC can be on separate subnets.
Previously, in order to run Call Assistant the phone had to be on the same LAN subnet as the PC.
Previously, in order to run Call Assistant the phone had to be on the same LAN subnet as the PC.
Copy & Paste into Call Assistant
Phone digits copied to the clipboard can be pasted into the Dial Pad using either a right mouse click or a
Control-V keystroke. This allows phone digits copied from other programs to be used within Call Assistant.
Control-V keystroke. This allows phone digits copied from other programs to be used within Call Assistant.
All valid phone digits (characters) are retained (0-9, *, #), while the rest are discarded. For example:
• "John @ (585) 555-1234" will paste as "5855551234"