AASTRA 390 사용자 가이드
Model 390 User Guide 15
Troubleshooting
Troubleshooting
What are services, and how do I
use them?
use them?
Services are provided by your
telephone company, and include
basic features such as Caller ID
telephone company, and include
basic features such as Caller ID
†
.
Other services can be accessed
through the Í key, and may
include services such as Call
Forwarding
through the Í key, and may
include services such as Call
Forwarding
†
and Voice Mail†.
Before using your services, you
must activate them by contacting
your local telephone company. See
the section “Using Services” for
more information.
must activate them by contacting
your local telephone company. See
the section “Using Services” for
more information.
I’m having trouble with services
I have subscribed to – how do I
get help?
I have subscribed to – how do I
get help?
Usually your telephone company
supplies a special number to call for
activation of your services. When
you call this number, you must
follow the recorded instructions
carefully. This allows the telephone
company’s system to recognize
your phone and customize it with
the services you have subscribed to.
If you have any activation problems
call your local telephone company.
supplies a special number to call for
activation of your services. When
you call this number, you must
follow the recorded instructions
carefully. This allows the telephone
company’s system to recognize
your phone and customize it with
the services you have subscribed to.
If you have any activation problems
call your local telephone company.
Why are there no prompts on the
screen when a Call Waiting call
comes in?
screen when a Call Waiting call
comes in?
You must subscribe to Call Waiting
Identification† from your telephone
company.
Identification† from your telephone
company.
Why is the light not coming on
with a new Voice Mail Message?
with a new Voice Mail Message?
You must subscribe to the “Visual”
Message Waiting† service from your
telephone company for this function
to work
Message Waiting† service from your
telephone company for this function
to work
Why don’t numbers I return
from the Callers List connect?
Incoming calls are recorded with the
area code attached, whether they
are long distance or local calls. You
must remove the area code from
local calls in order to call from the
Callers List, or use the Area Code
option in the options list to have
local area codes automatically
removed. See the section
“Customizing your phone” for
information about the Area Code
option.
area code attached, whether they
are long distance or local calls. You
must remove the area code from
local calls in order to call from the
Callers List, or use the Area Code
option in the options list to have
local area codes automatically
removed. See the section
“Customizing your phone” for
information about the Area Code
option.
Alternatively, you may need to add
‘1’ before long distance numbers in
order to dial long distance.
‘1’ before long distance numbers in
order to dial long distance.
Why is my display blank?
Ensure that the power adaptor is
fully plugged into the electrical
outlet, and that the outlet is
supplying power (you can test this
with another electrical device, such
as a lamp).
fully plugged into the electrical
outlet, and that the outlet is
supplying power (you can test this
with another electrical device, such
as a lamp).
How do I set the time and date?
If you subscribe to the Caller ID†
service, the first incoming call will
update the phone with the correct
time & date. Otherwise, use the
Time/Date option in the options list
to manually set the time and date.
service, the first incoming call will
update the phone with the correct
time & date. Otherwise, use the
Time/Date option in the options list
to manually set the time and date.
Why can I only see 4 options
when the user guide says there
are 6?
when the user guide says there
are 6?
The telephone screen will only
show 4 options at a time. To see
more, press the down arrow button
˘
show 4 options at a time. To see
more, press the down arrow button
˘
.
How do I remove the stand from
the phone?
the phone?
Place one hand on top of the phone,
and place the other hand on the top
of the stand. Pull the stand away
and place the other hand on the top
of the stand. Pull the stand away