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Model 9480i CT IP Phone User Guide
 
Managing Calls
Call Forward Account-Based Configuration
Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another 
destination.
On the 9480i CT, you can set Call Forward (CFWD) on the phone-side for a specific account or 
for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, 
Basic Settings->Preferences->General->Call Forward Key ModeAccount (default), Phone
and Custom. CFWD performs according to the mode you set.
You can configure CFWD using the Aastra Web UI at the path, Basic Settings->Account 
ConfigurationOR you can configure CFWD using the IP Phone UI at the path, Options->Call 
Forward.
Using the Aastra Web UI at the path, Operation->Softkeys and XMLyou can also configure a 
CFWD key for the phone (or for an expansion module) to use as a shortcut for accessing the 
CFWD menu on the phone.
The following describes the behavior for each CFWD mode.
Account - (default) The account mode allows you to configure CFWD on a per account 
basis. Pressing a configured CFWD key applies to the account in focus.
Phone - The Phone mode allows you to set the same CFWD configuration for all accounts 
(AllBusy, and/or No Answer). When you configure the initial account, the phone applies 
the configuration to all other accounts. (In the Aastra Web UI, only the account you 
configured is enabled. All other accounts are grayed out but set to the same configuration.) 
Using the Aastra Web UI, if you make changes to that initial account, the changes apply to 
all accounts on the phone.
Custom - The Custom mode allows you to configure CFWD for a specific account or all 
accounts. You can configure a specific mode (AllBusy, and/or No Answer) for each 
account independently or all accounts. On the 9480i CT, you can set all accounts to All On
All Off, or copy the configuration for the account in focus to all other accounts using a 
CopytoAll softkey.
You can enable different CFWD rules/modes independently (for example, you can set different 
phone numbers for BusyAll, and NoAnswer modes and then turn them on/off individually). 
Note: If there is only one account configured on the phone, then the mode setting is 
ignored and the phone behaves as if the mode was set to “Phone”.