Vodavi ip-7008d 사용자 가이드

  

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December, 2005  

 

Vodavi Telenium

Product Guide 

 

mobility ▪ presence ▪ collaboration ▪ convergence 

 

Application  

Many companies employ mobility workers within a campus environment or retail location 

covering a large area. In a very competitive business, instant connectivity to inside and outside 

customers can be critical. Bookstores, auto dealerships, retail, warehousing, and customer 
service centers are typical applications for the Nomad

IP

. 

 

Example  

A customer calls into a health food store, looking for a particular type of gluten-free pasta. “I’ll 

find that out right now,” the assistant manager tells the customer, while walking to the pasta 

aisle.  “By the way, I’ve got a new basil sauce you should also try.  Here’s my best pasta brand, 

no gluten indicated in the ingredients. The price is $1.89 for a one-pound package. Shall I place 
a few at the front counter for when you get here?” 

 

Not only was the customer not placed on hold, the manager was able to talk with her the entire 

time and suggest additional product. Now the customer knows she will get great service whether 

she is in the store or on the phone. 

 
For the store staff, moving through the store while talking with a customer is made convenient 
by the use of an ear bud, which is included with the Nomad

IP

 phone. 

 

Benefits  

The primary benefit is better customer support resulting in additional revenue and greater 
customer satisfaction. The retailer can also gain from not having fixed and mobile connectivity 

within their retail location – theoretically, all users could be mobile and available at all times to 

assist customers. 

 

The additional benefit of a fixed operations cost for the wireless solution should appeal to many 
companies. The cost of the Nomad

IP

 and the wireless LAN antennas is a onetime acquisition cost, 

as opposed to a recurring monthly charge when using a cellular phone solution.