Vodavi ip-7008d 사용자 가이드

Application-Based Selling 

 

67

 

 

 

 

 

 

 

December, 2005  

 

Vodavi Telenium

Product Guide 

 

mobility ▪ presence ▪ collaboration ▪ convergence 

 

(The next step is a company tour. Pay careful attention to the following:) 

 

What to watch and listen for. . . 

 

Headsets 

Indication of high call volume area. 

Indication of employee health issues. 

Wireless phones 

Need for mobility. Look for current application 

or new one if not used. 

Overhead paging 

Look for current application or new one if not 
used. Consider and comment on quality. 

Paging through handsets 

Look for current application or new one if not 

used. Consider and comment on quality. 

Old equipment 

Might indicate reluctance to spend money on 

technology. 

New equipment 

Might indicate awareness of new technology 
and willingness to spend. 

Cubicles 

Indication of potential telephone users. 

Therapeutic chairs 

Indication people are seated for long periods of 

time and that the company cares. 

Telephone lists 

Indication of commonly dialed numbers-ask if 
speed dials are used and how easy they are to 

set up and use. 

Maps of territories or customers 

Ask what the maps represent and how these 

customers/reps are serviced. 

Are these remote offices, how are they 

connected for voice/data (VoIP). 

Listen to the operator 

Observe busy times and ask questions about 

heavy phone users. 

Listen for ringing telephones 

Indication of people not being where they are 

supposed to be. 

Indication of poor or non-existent policy on the 

use of voice mail.