Bizfon 2000 사용자 가이드
Bizfon Manual II: Administrator's Guide
Administrator’s Menus
Bizfon2000 and Bizfon4000 (SW Version 4.1.x)
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To Add an Authorized phone to the database
1.
Enter the desired Auto Attendant Settings page.
2.
Select
Edit Authorized Phones Database to enter the Authorized Phones Database page.
3.
Press
the
Add button on the Authorized Phones Database page. The Add Entry page will appear in the browser window.
4.
Choose the call type and enter a caller address in the corresponding text field.
5.
Select
a
Login Extension and the Automatically Enter Call Relay Menu checkbox (if required).
6.
Enable Call Back service if required and define a Call Back Destination in the same named field.
7.
Fill in an optional Description in the appropriate field, if required.
8.
Press
Save to submit the settings.
To Delete an Authorized phone from the database
1.
Enter the desired Auto Attendant Settings page.
2.
Select
Edit Authorized Phones Database to enter the Authorized Phones Database page.
3.
To remove an authorized phone(s), select one or more checkboxes of the corresponding records that should be deleted from the Authorized
Phones Database table. Press Select all if all records should be deleted.
Phones Database table. Press Select all if all records should be deleted.
4.
Press
the
Delete button on the Authorized Phones Database page.
5.
Confirm the deletion by clicking on Yes or cancel the action by clicking on No.
Call Back Services
With Call Back service, PSTN callers can save a call charge when calling to and through Bizfon. Bizfon provides the possibility of creating a list of
those trusted PSTN callers that are allowed to make free of charge calls to Bizfon's Auto Attendant or through its Call Relay menu to the third party
IP or PSTN destination. Two types of Call Back services are available on the Bizfon: Pre-configured Call Back and Remote Call Back
Configuration.
Pre-Configured Call Back
For Pre-configured Call Back, a list of trusted PSTN callers must be configured in the Bizfon's Authorized Phones Database using Web
Management. The Call Back service should be enabled and a valid callback destination should be specified for each PSTN caller.
To use Pre-configured Call Back, the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the
Bizfon FXO line (the FXO line should be previously routed to the Auto Attendant from the
Management. The Call Back service should be enabled and a valid callback destination should be specified for each PSTN caller.
To use Pre-configured Call Back, the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the
Bizfon FXO line (the FXO line should be previously routed to the Auto Attendant from the
page) from the global PSTN network. Let the
call to ring twice and then hang up. Call Back will be instantly activated, and Bizfon will call back to the defined Call Back destination. By answering
the incoming call the PSTN party will be connected to the Auto Attendant menu.
Remote Call Back
the incoming call the PSTN party will be connected to the Auto Attendant menu.
Remote Call Back
The Remote Call Back Configuration service is used by authorized PSTN caller to configure or reconfigure by an authorized PSTN caller using a
phone and calling to the Bizfon's Auto Attendant. Remote Call Back Configuration is divided into two modes accessible from the Bizfon's Auto
Attendant: Permanent Call Back and Non-Permanent Call Back.
phone and calling to the Bizfon's Auto Attendant. Remote Call Back Configuration is divided into two modes accessible from the Bizfon's Auto
Attendant: Permanent Call Back and Non-Permanent Call Back.
Please Note:
Remote Call Back Configuration services are only available when the Automatically Enter Call Relay Menu checkbox is disabled in
Authorized Phones Database for the trusted user.
Permanent Call Back service allows the callers registered in the Authorized Phones Database to create a new trusted PSTN Caller with Call Back
enabled. They can also modify the Call Back destination of an existing PSTN Caller in the Authorized Phones Database. By calling Bizfon's PSTN
number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller can use the
enabled. They can also modify the Call Back destination of an existing PSTN Caller in the Authorized Phones Database. By calling Bizfon's PSTN
number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller can use the
code (see Feature
Codes) to create a new trusted PSTN Caller as well as to modify the Call Back destination for the already registered Caller in the Authorized Phones
Database.
Entering the Permanent Call Back reconfiguration menu, the system will ask the caller to login by dialing the number and an appropriate password
for the Bizfon's extension that is used as login extension in Call Back settings. After entering the login successfully the PSTN callers should follow
the voice instructions for configuring a new entry or reconfiguring the existing entry in Authorized Phone database.
When the system accepts the settings, the corresponding entry will be logged to the Authorized Phones Database. The detected PSTN caller
address must correspond to the one applied by the caller, the FXO line must be available on the Bizfon, there must be network connectivity and the
destination must be reachable. The PSTN caller will then be disconnected from the Bizfon's Auto Attendant and the defined Call Back destination will
receive a call from the Bizfon within the next 45 seconds. Answering the incoming call, the PSTN caller will be reconnected to the Bizfon's Auto
Attendant.
Non-Permanent Call Back configuration service allows the trusted caller to organize one-time Call Back to the defined PSTN destination. In this
situation, no entry will be logged to the Authorized Phones Database.
By calling Bizfon's PSTN number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller is able to use the
Database.
Entering the Permanent Call Back reconfiguration menu, the system will ask the caller to login by dialing the number and an appropriate password
for the Bizfon's extension that is used as login extension in Call Back settings. After entering the login successfully the PSTN callers should follow
the voice instructions for configuring a new entry or reconfiguring the existing entry in Authorized Phone database.
When the system accepts the settings, the corresponding entry will be logged to the Authorized Phones Database. The detected PSTN caller
address must correspond to the one applied by the caller, the FXO line must be available on the Bizfon, there must be network connectivity and the
destination must be reachable. The PSTN caller will then be disconnected from the Bizfon's Auto Attendant and the defined Call Back destination will
receive a call from the Bizfon within the next 45 seconds. Answering the incoming call, the PSTN caller will be reconnected to the Bizfon's Auto
Attendant.
Non-Permanent Call Back configuration service allows the trusted caller to organize one-time Call Back to the defined PSTN destination. In this
situation, no entry will be logged to the Authorized Phones Database.
By calling Bizfon's PSTN number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller is able to use the
*5
menu (see Feature Codes) to modify the Call Back destination for the already registered Caller in the Authorized Phones Database.
The system will ask the caller to login by dialing the number and an appropriate password for the Bizfon's extension that is used as login extension in
the Call Back settings. After successful login, the PSTN caller should follow the voice instructions for reconfiguring the existing entry in Authorized
Phone database.
The detected PSTN caller address must correspond to the one applied by the caller, the FXO line must be available on the Bizfon, there must be
network connectivity and the destination must be reachable. The PSTN caller will then be disconnected from the Bizfon's Auto Attendant and the
defined Call Back destination will receive a call from the Bizfon within the next 45 seconds. Answering the incoming call, the PSTN caller will be
reconnected to the Bizfon's Auto Attendant.