Canon C755 사용자 설명서

Troubleshooting

Chapter 13

■ Hue changes.

The nozzles on the BJ cartridge print head may be clogged.
• Refer to the flow chart (

p. 12-8) and clean the BJ cartridge print head if necessary.

One or more BJ tanks in the installed BJ cartridge may be empty.
• Check for an error message in the LCD (

p. 13-5) and replace if necessary. 

■ Blue looks like purple.

Blue prints out as purple because of the difference in color technology used by
the screen and the MultiPASS; the screen uses RGB (Red, Green, Blue) color and
the MultiPASS uses CMYK (Cyan, Magenta, Yellow, Black) color. Due to the
technology differences, when cyan and magenta are mixed together, blue prints
dark blue or purple compared to the screen.
•

1

MultiPASS Suite User’s Guide

■ Color images are missing some detail.

Check to see if your MultiPASS printer driver is set to Plain Paper, Color Mode,
and Halftoning is set to Diffusion.
•

1

MultiPASS Suite User’s Guide

Paper Feeding Problems

■ Paper does not load.

The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray is below the paper limit mark (

P

).

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the

paper guide is adjusted correctly. (

■ Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the

paper guide is adjusted correctly. (

• Make sure the right edge of the paper stack is aligned with the right side of the multi-

• Make sure the paper exit path is clear.