Canon f20 소프트웨어 가이드
Chapter 7
Troubleshooting 121
Problems turning on the computer (when the
MultiPASS Suite opens)
MultiPASS Suite opens)
6
When you install the MultiPASS Suite and you turn on your computer,
the MultiPASS Toolbar is set to open.
the MultiPASS Toolbar is set to open.
See below if you have problems executing job.
The message <Unable to communicate with the device>
appears on your computer.
appears on your computer.
6
The MultiPASS Suite operates after checking that there is a USB cable connecting the
printer and the computer.
This message appears and the MultiPASS Suite will not open if there is no USB cable
connected or the printer is not turned on.
printer and the computer.
This message appears and the MultiPASS Suite will not open if there is no USB cable
connected or the printer is not turned on.
1.
Is there anything displayed in the LCD?
If nothing is displayed, see Basic Guide.
2.
Is the USB cable connecting the computer to the printer?
The USB cable may have become disconnected when the
MultiPASS Suite was running. If it has, connect the cable.
MultiPASS Suite was running. If it has, connect the cable.
3.
Is another printer connected to the USB port?
You might have connected a different printer to the USB port
allocated to the printer when the MultiPASS Suite was running.
Reconnect the printer to the USB port.
allocated to the printer when the MultiPASS Suite was running.
Reconnect the printer to the USB port.
4.
Replace the USB cable with another USB cable.
The USB cable may be too long or defective. Replace it with
another USB cable that complies with the requirements (P. 1).
another USB cable that complies with the requirements (P. 1).
5.
The printer has been configured to use a port on the computer
which does not exist or which is malfunctioning.