Canon f20 소프트웨어 가이드
Chapter 7
Troubleshooting 131
Problems scanning to a computer
6
See below if you have problems scanning a document to your computer
from the printer.
from the printer.
Cannot scan a document.
6
1.
Is there anything displayed in the LCD?
If nothing is displayed, see Basic Guide.
2.
Is the Alarm light blinking?
If it is blinking, see Basic Guide.
3.
Is there a warning or attention displayed in the Status Monitor?
If displayed, see Basic Guide.
4.
Is the document loaded correctly?
Check that the document is loaded correctly on the platen glass
(Basic Guide).
(Basic Guide).
5.
Restart the computer.
6.
If using a USB hub or repeater, try connecting the USB cable
directly to the computer.
If you can scan when the USB cable is connected directly to the
computer, the USB hub or repeater may be defective. Replace
them.
computer, the USB hub or repeater may be defective. Replace
them.
7.
After installing the MultiPASS Suite, did you install a TWAIN-
compatible application?
If this is the case, the TWAIN system file is replaced with
something inappropriate and you will be unable to scan images.
If this happens, reinstall the MultiPASS Suite.
something inappropriate and you will be unable to scan images.
If this happens, reinstall the MultiPASS Suite.