Canon MX300 사용자 설명서

Troubleshooting

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CHECK PRINTER

Turn off the machine, and unplug the power cord of the machine from the power 
supply. After a while, plug the power cord of the machine back in, and then turn 
on the machine. If the same error occurs, contact your Canon service 
representative.

SCANNER ERROR

Make sure that the protective material is removed from the FINE Cartridge 
Holder, then turn the machine off and back on again. If the problem is not 
resolved, contact your Canon service representative. 

LOAD PAPER

Reload the paper correctly and press the OK button.

Pressing the Stop/Reset button also enables you to resolve the error, when 
sending faxes before printing out received data. After you press the Stop/Reset 
button to resolve the error, ensure to press the FAX button in order to print out 
data remained in memory.

PAPER JAMMED

If paper has jammed in the machine, clear the jam, reload the paper in the 
machine correctly and then press the OK button.

CHANGE PAPER TO

The paper size setting is set to a size other than A4, Letter or Legal.
Set the paper size setting to A4, Letter or Legal and load paper of the same 
size.

COVER IS OPEN

You opened the Scanning Unit (Printer Cover) during an operation.
Return the Scanning Unit (Printer Cover) to its original position.

DEVICE IN USE
CANNOT TURN OFF

You are unable to turn off the machine with the ON/OFF button because the 
machine is performing an operation.
The machine is performing an operation. Wait until the operation has finished, 
then turn off the machine.

MEMORY IS FULL

The machine’s memory is full because it has received too many documents, or 
a very long or detailed document.
Contact the sender and have him/her divide and resend them.

BUSY/NO SIGNAL

z

The telephone number you dialed is busy.
Try dialing again after waiting for a moment. See “Redialing” on page 43.

z

The fax number dialed was incorrect.
Check the fax number and dial again.

z

The recipient’s fax machine is not working.
Contact the recipient and have them check their fax machine.

z

The recipient is not using a G3 machine.
Contact the recipient and ask them to send or receive the document using a 
G3 machine.

z

The touch tone/rotary pulse setting on your machine is incorrect.
Set the machine to the setting that matches your telephone line. See “Setting 
the Telephone Line Type” on page 30.

z

The receiving fax machine did not answer within 55 seconds (after all 
automatic redialing attempts).
Contact the recipient and have them check their fax machine. For an 
overseas call, add pauses to the registered number.

HANG UP PHONE

The handset is not placed in the handset cradle correctly. Replace the handset 
correctly.

NO ANSWER

The recipient’s fax machine does not answer.
Check the number. Try dialing again after waiting for a moment.

NO TONE DETECTED

The telephone line cable with a modular plug is not plugged in properly, or DIAL 
TONE DETECT is set to ON. Make sure that the cable is plugged in properly, 
and resend the fax after a while. If you still cannot send the fax, set DIAL TONE 
DETECT to OFF.