Canon ip8500 빠른 설정 가이드

Troubleshooting

When you 
connect to a 
computer 
running Windows 
XP, the screen 
shows the 
warning message 
“High-SPEED USB 
Device Plugged 
into non-High- 
SPEED USB Hub”.

You connect to a 
computer that does 
not support USB 
2.0 Hi-Speed.

Connect to the printer's lower port (USB). 
The warning message will no longer appear. 
For the system requirements for the USB 2.0 
Hi-Speed connection, see 

“BJ Printer Driver 

Systems Requirements” 

on page 88.

The USB 2.0 Hi- 
Speed 
connection does 
not work 
properly.

You connect to a 
computer that does 
not support USB 
2.0 Hi-Speed.

Connect to the printer's lower port (USB). 
For the system requirements for the USB 2.0 
Hi-Speed connection, see 

“BJ Printer Driver 

Systems Requirements” 

on page 88.

Even though your 
computer and 
operating system 
support USB 2.0 
Hi-Speed, it does 
not seem to work 
well.

Your cable does not 
support USB 2.0 Hi- 
Speed.

Be sure to use a USB 2.0 Hi-Speed certified cable, preferably one no longer than 3 
meters (approx. 9.84 feet).

You connect to the 
computer through a 
USB hub.

Connect the printer directly to the computer's USB port without going through the 
hub.

Either an expansion 
card supporting 
USB 2.0 Hi-Speed 
or the driver for 
USB 2.0 Hi-Speed 
may not be 
installed correctly 
so that the printer 
is not recognized.

1. Read the manual supplied with the expansion card and reinstall the card. 
2. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver.

Two icons for the 
printer are 
created.

You have changed 
the USB cable from 
the lower port to 
the upper one on 
the printer or 
viceversa, which 
created a second 
printer icon.

Open Printers and Faxes (Printers in Windows 2000) from Control Panel and select 
the non grayed-out printer icon 

 to print from. 

The grayed-out printer icon 

 is for the port that is no longer connected.