IBM E18 참조 가이드

You can access the IBM Online Assistant from most of these Web sites.
The IBM Online Assistant is a tool that you can use to diagnose common
technical problems. To use the IBM Online Assistant, you must first connect
to the IBM Aptiva Support Web page and complete a personal profile. Use
the IBM Online Assistant for troubleshooting and step-by-step solutions.

Using electronic support services

If you have a modem, you can get help from several popular services.
Online information services provide assistance through question-and-answer
message areas, live chat rooms, searchable databases, and more.

Technical information is available on a wide range of topics, such as:

Hardware setup and configuration

Preinstalled software

Operating systems

Networking

Communications

Multimedia

In addition, the latest device driver updates are available.

Commercial online services, such as America Online (AOL), contain
information about IBM products. (For AOL, use the keyword IBM.)

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7
days a week. Follow the recorded instructions, and the requested
information will be sent to your fax machine.

To access the IBM Automated Fax System, call 1-800-426-3395.

A catalog (approximately 40 pages) of IBM Automated Fax topics is
available.

Country or region

Code

Switzerland

United Kingdom

Aptiva Reference Guide