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PrinterMap User Guide 
73 
 
Alarm Detection 
The PrinterMap Status Service periodically queries printers for current status and 
alarm information. The polling interval of the Status Service is configured through 
the Status panel of the Configuration window. When a printer reports an alarm 
condition the alarm information is recorded. Automated actions are launched when 
configured through the Configuration window Alarms panel. By default, all alarms 
are written to the PrinterMap alarm log.  
Alarm Configuration 
Once an alarm is detected, PrinterMap can log the alarm, launch a pop-up 
notification window, or launch an executable. The action taken by PrinterMap 
depends on the settings of the Configuration window Alarms panel. By default, 
PrinterMap logs all detected printer alarms to the alarm history log.  
Refer to “Alarms” in Chapter 2 for more details.  
Viewing Alarms 
Printer alarms detected by PrinterMap may be viewed in two different ways. An 
individual printer’s most recent alarm conditions or the history of all alarms 
logged by PrinterMap can be viewed.  
Alarms for an individual printer are viewed by selecting the Show Printer Alarms 
menu item from the icon right-click menu. This accesses the Individual Printer 
Alarms window. The window title contains the selected printer’s name for easy 
identification. This window displays alarms for an individual printer as detected 
by the most recent status poll. The information contained in this window includes 
Date, Printer name, and a brief textual explanation for each alarm. 
 
Figure 43 Individual Printer Alarms window 
The Alarm Log window features sortable columns displaying the following 
information:  
Individual 
Printer Alarms 
Window 
Alarm Log 
Window