Avaya 8410 사용자 설명서

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페이지 38
Issue 1
March 1996
37
Timer (Display Feature)
0
The Timer feature allows you to keep track of a call with a timer on the display.
To start or stop the timer, do the following:
1.
Do one of the following:
a.
Press , 
and 
then 
press 
Timer
.
b.
Press .
The timer either starts or stops.
Transfer
0
The Transfer feature allows you to transfer calls from your voice terminal to a 
coworker or to a hotel guest. You cannot transfer a call from the attendant to a 
coworker or hotel guest.
!
SECURITY ALERT:
Social Engineering — “Social Engineering” is a con game that hackers 
frequently use. It is sometimes referred to as “Operator Deceit.” The success 
of this con requires gullibility or laxity on the part of the operator or employee, 
of which the hacker takes full advantage. For example, hackers call an 
employee, claim to have the wrong extension number, and ask to be 
transferred back to the operator. To the operator, the call appears to be an 
internal call. The hacker then asks for an outside line. Often, because 
operators are not trained about toll fraud, they will connect the hacker to an 
outside line. Another example of social engineering is when a hacker calls the 
operator and pretends to be a telephone maintenance repair person. They 
make statements such as: “This is AT&T testing your lines. Please transfer 
me to 900 or 9#,” or “I need to verify your DID number range.” An untrained 
operator may provide the requested transfer or information, giving the hacker 
more ammunition with which to crack your system.
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Timer