Avaya bis 10 서비스 매뉴얼

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Feature Finder
front cover.
Customizing Your Phone
If you want to ...
Then
Program a feature on an unused line button.
Adjust volume of the speaker, handset, or ringer.
Give your phone its own distinctive ring.
Delay or remove the ring from an outside,
SA, or ICOM line button.
Make and answer calls with no hands.
Covering Calls
Have a co-worker answer your calls.
Answer all of a co-worker’s calls from your telephone.
Stop your calls from being covered by others.
Stop your outside calls from going to your company’s
voice mail system (or send your calls to voice mail).
Forward your calls to another telephone.
Answer your calls from another extension.
Answer a call ringing at a co-worker’s extension.
Answer a call on a line that’s not on your phone.
Put a call on hold at a busy extension until your
If your system doesn't have voice mail,
co-worker is ready for it, or complete a transfer to an
extension that doesn’t answer.
Hold a call when you’re trying to transfer it and your
co-worker doesn’t answer; page your co-worker
while the caller waits.
Handling Console Basics
Monitor the status of other extensions in your system.
See Extension Status, p. 19.  If you supervise a
calling group, ask your system manager for the
Calling Group Supervisor’s Guide.
Set up your system to cover outside calls after
business hours.
Respond to a system alarm.
Set a wake-up call.