Avaya 18d 사용자 가이드
Calling Group Extensions (#502)
Description
This System Programming procedure identifies the extensions in a Calling
Group—a group of extensions that can be called at the same time. Any user in
the system can ring or page all extensions in a Calling Group at the same time;
the first extension to pick up the call is connected to the caller. This feature is
useful for conversing with any individual in a specific group such as a sales pool
or for paging all individuals in the group. The system can have up to four
Calling Groups.
Group—a group of extensions that can be called at the same time. Any user in
the system can ring or page all extensions in a Calling Group at the same time;
the first extension to pick up the call is connected to the caller. This feature is
useful for conversing with any individual in a specific group such as a sales pool
or for paging all individuals in the group. The system can have up to four
Calling Groups.
Related Features
For instructions on making a ringing call or paging call to a Calling Group, see
Group Calling–Ring/Page.
Group Calling–Ring/Page.
Considerations
■
■
Extensions can be in more than one Calling Group. In addition, you can
assign all extensions in the system to one group—this is especially useful for
making paging announcements to all employees.
assign all extensions in the system to one group—this is especially useful for
making paging announcements to all employees.
Do not assign extensions that connect auxiliary equipment (PARTNER
Attendants, voice messaging systems, fax machines, answering machines,
hotline phones, or doorphones) or extensions assigned as Emergency
hotline phones, or doorphones) or extensions assigned as Emergency
Phones to a Calling Group.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group
2 = Not Assigned to group
✔
Programming
To create a Calling Group:
1.
2.
3.
4.
5.
6.
Press
Feature
0
0
System Program
System Program
#
5
0
2
.
At the
Group:
prompt, enter a group number (1–4). For example, to select
group 1, press
1
.
At the
Extension:
prompt, enter the number of the extension to be
programmed. For example, to select extension 31, dial
3
1
.
To assign or unassign the extension, press
Next Data
until the appropriate
value displays.
At this point:
■
■
To program another extension, press
Next Item
or
Prev Item
until the
extension number shows on the display. Repeat Step 4.
To program another group, press
Next Procedure
Prev Procedure
and
repeat Steps 2 through 4.
Select another procedure or exit programming mode.
Calling Group Extensions (#502)
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