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Frequently Asked Questions (FAQs)
What’s the quickest way to view High Definition (HD) video?
Connect an off-air antenna to the ANTENNA/CABLE Input to view free local digital channels. You may
need to purchase an antenna. (See page 10 for more information).
Visit www.antennaweb.org for assistance in deciding what type of antenna to use to receive the local
digital channels available to you. By entering your location, this mapping program tells you which local
analog and digital stations are available using a certain antenna.
need to purchase an antenna. (See page 10 for more information).
Visit www.antennaweb.org for assistance in deciding what type of antenna to use to receive the local
digital channels available to you. By entering your location, this mapping program tells you which local
analog and digital stations are available using a certain antenna.
Are there other ways to view High Definition (HD) video?
Besides using an off-air antenna as mentioned above, you can also use a set-top box to receive
digital video. Contact your cable company or satellite provider to purchase digital programming
and have them connect the box to ensure you are viewing channels the best way.
digital video. Contact your cable company or satellite provider to purchase digital programming
and have them connect the box to ensure you are viewing channels the best way.
How do I tell an analog channel from a digital channel?
Press the
INFO button to display the Channel Banner. Look at the bottom right corner of the screen.
The dot (•) is displayed for a digital channel. If there is no dot, it is an analog channel.
Why are there bars on my screen and can I get rid of them?
Most digital video is sent in a 16/9 format which fills your screen, but is sometimes sent in 4/3 which
does not fill your screen. It depends on how the station or device connected to your TV is formatting
the video. If there are bars on the screen, press the
does not fill your screen. It depends on how the station or device connected to your TV is formatting
the video. If there are bars on the screen, press the
FORMAT button to try a different format that
may eliminate the bars. Some bars can’t be removed because of the way the format is sent by the
broadcaster. The format changes as you press the
broadcaster. The format changes as you press the
FORMAT button and the format type is displayed at
the top left of the screen. For more information on screen formats, go to page 18.
Why does channel search find a lot of channels, but when I try to tune to
them, there’s nothing there?
them, there’s nothing there?
Some channels enabled by the cable company don’t carry programming, such as video ondemand.
When channels are unavailable, your TV screen is blank or appears like snow. You probably want to
remove these channels from your Channel List. Remove these in the Channel Skip Menu. Go to page
24 for more information.
When channels are unavailable, your TV screen is blank or appears like snow. You probably want to
remove these channels from your Channel List. Remove these in the Channel Skip Menu. Go to page
24 for more information.
Why does the first channel search take a long time?
If you have both analog and digital channels, the TV is looking for all available channels in the Channel
List. If you do have digital channels, the TV is also searching for scrambled channels, non-scrambled
channels, and each sub-channel of that digital channel.
List. If you do have digital channels, the TV is also searching for scrambled channels, non-scrambled
channels, and each sub-channel of that digital channel.
Chapter 5 - Other Information