ASUS Essence STX II 사용자 설명서

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ASUS Essence STX II
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Appendices
Troubleshooting and FAQs
Troubleshooting
I cannot install the audio card driver on my computer.
• 
Ensure that you have properly plugged the audio card in the PCI Express slot on your 
motherboard.
• 
Check that the Windows hardware device manager has discovered a multimedia audio device. 
If no device is found, please try scanning for new hardware.
• 
Try rebooting your computer.
• 
Remove the card, plug it into another PCI Express slot, and try again.
I cannot find the Essence STX II Audio Center.
• 
Ensure that you have installed the driver
• 
Locate the Essence STX II Audio Center icon 
  on the taskbar, then double-click the icon 
to launch the Essence STX II Audio Center utility.
• 
If the icon is not shown on the taskbar, click Start > All Programs > ASUS Essence STX II 
Audio > Essence STX II Audio Center to launch the Essence STX II Audio Center.
• 
Try installing the driver package again.
I cannot hear any sound from my analog speakers.
• 
Ensure that the power cable of your power supply unit is properly connected to the power 
connector of the audio card.
• 
Ensure that you have connected the speakers properly and that the speakers are turned on.
• 
Ensure that the device master volume or the software player is not on mute mode on the 
Essence STX II Audio Center.
• 
Check if you are using a Dolby Digital Live encoder through the S/PDIF output. If this is the 
case, the analog output is muted to get rid of any interference between your digital speaker 
system and analog speakers or headphones.
• 
Try rebooting your computer.
I cannot hear any sound from the S/PDIF output.
• 
Ensure that you have enabled S/PDIF output in the Essence STX II Audio Center.
• 
Ensure that you have connected the correct S/PDIF output jack on the card to the decoder’s 
(AV receiver) S/PDIF input jack.
• 
You may need to select the correct input and mode of your decoder or AV receiver. For Dolby 
Digital output, double-check that the AV receiver is in that decoding mode.
• 
If you are using 19KHz PCM output, ensure your decoder can support 19KHz decoding. Try 
changing it to 44.1K or 48KHz first.