Netgear FVS336Gv2 – ProSafe Dual WAN Gigabit Firewall with SSL & IPSec VPN 참조 매뉴얼

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Diagnostics and Troubleshooting 
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 ProSAFE Dual WAN Gigabit WAN SSL VPN Firewall FVS336Gv2
If your ISP allows only one Ethernet MAC address to connect to the Internet and checks 
for your computer’s MAC address, do one of the following:
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Inform your ISP that you have a new network device and ask them to use the VPN 
firewall’s MAC address.
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Configure your VPN firewall to spoof your computer’s MAC address. For more 
information, see 
If your VPN firewall can obtain an IP address, but an attached computer is unable to load any 
web pages from the Internet, it might be for one of the following reasons:
Your computer might not recognize any DNS server addresses. 
A DNS server is a host on the Internet that translates Internet names (such as 
www.netgear.com) to numeric IP
 
addresses. Typically, your ISP provides the addresses 
of one or two DNS servers for your use. You can configure your computer manually with 
DNS addresses, as described in your operating system documentation.
Your computer might not have the VPN firewall configured as its TCP/IP gateway.
Troubleshoot the IPv6 Connection
If you have difficulty connecting over an IPv6 connection, the VPN firewall might be 
configured incorrectly or the computer from which you are trying to connect to the VPN 
firewall might be configured incorrectly.
Check the VPN firewall:
By default, the VPN firewall is set to IPv4-only mode. Make sure that the VPN firewall is 
set to IPv4/IPv6 mode (see 
94). The VPN firewall cannot receive a valid IPv6 address if the 
Internet connection is not correctly configured.
Make sure that the VPN firewall can provide IPv6 addresses to the computers on the LAN 
(see 
153). Make sure that the LAN settings and, if 
applicable for your type of configuration, the RADVD settings are correct.
Check the computer:
Make sure that the operating system supports IPv6. Normally, the following operating 
systems support IPv6:
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Windows 8, all 32- and 64-bit versions
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Windows 7, all 32- and 64-bit versions
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Windows Vista, all 32- and 64-bit versions
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Windows XP Professional SP3, all 32- and 64-bit versions
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Windows Server 2008, all versions
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Windows Server 2008 R2, all versions
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Windows Server 2003, all versions