Netgear Business Central Wireless Manager (BCWM) 사용자 설명서

You can download the diagnostics file for an access point. If connectivity issues occur with the access point,
analyzing the file might help you or NETGEAR support to find a solution.

Open a browser on your computer.

In the address bar, enter https://bc.netgear.com.

The application login page displays.

Enter the email address and password for your BCWM and click the Login button.

The Monitoring page displays.

Select Configuration.

The Configuration page displays any existing locations.

In the Locations tree, click the location.

The Configuration page displays the settings for the selected location.

In the Locations tree, under the location, click Devices.

The Configuration page displays any existing access points.

For the device for which you want to download the diagnostics file, click the gear icon, and select
Download Diagnostics.

The application retrieves the diagnostics file of the access point.

Depending on your browser settings a window might open or another action might occur.

Save the diagnostics file to your computer.

The name of the file includes the serial number of the access point and the date. The file extension is

.tar.gx

. An example is 

244244N44001A_2016-02-15T23-44-18-4.tar.gz

.