Netgear AirCard 598U (Sprint) 사용자 가이드
Section 1F. Getting Help 14
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Section 1F
Getting Help
This section describes where you can find more information on Sprint services, options,
and troubleshooting problems you have encountered.
and troubleshooting problems you have encountered.
Visiting the Sprint Web Site
Stop by www.sprint.com and log on to get up-to-date information on Sprint services,
options, and more.
options, and more.
You can also:
●
Review coverage maps.
●
Access your account information.
●
Add additional options to your service plan.
●
Purchase accessories.
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Check out frequently asked questions.
●
And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
●
Logging on to your account at www.sprint.com.
●
Calling us toll-free at 1-800-SPRINT1 (personal use) or 1-800-927-2199 (business
use).
use).
Troubleshooting
The Online Help for Sprint SmartView (select Help from the Help Menu) includes
descriptions of most common error messages. Look in the Table of Contents under
Troubleshooting. Additionally, you’ll find that most of the content in this guide also appears
in the Help System.
descriptions of most common error messages. Look in the Table of Contents under
Troubleshooting. Additionally, you’ll find that most of the content in this guide also appears
in the Help System.
For help with other problems:
●
Chapter 15, “Troubleshooting Tools” in this guide describes a number of
informational tools included in Sprint SmartView that may be of help in diagnosing
problems.
informational tools included in Sprint SmartView that may be of help in diagnosing
problems.
●
Chapter 16, “Troubleshooting Procedures” describes techniques that can be used to
resolve the most common problems.
resolve the most common problems.
Contact Sprint as noted above.