Xerox Xerox Mobile Link Support & Software 전단
How do I configure Office 365 accounts?
As with all accounts in Xerox
®
Mobile Link, the Account Name is the name you would use as the Xerox
®
Mobile Link
Account name.
User ID is your Office 365 Login User ID, such as: first.last@orgname.onmicrosoft.com
Password is the password for the User ID.
Base URL is the URL site that has been assigned for where you would load your documents. For example:
User ID is your Office 365 Login User ID, such as: first.last@orgname.onmicrosoft.com
Password is the password for the User ID.
Base URL is the URL site that has been assigned for where you would load your documents. For example:
https://yourcorporation.sharepoint.com
.
To determine your base URL, log in to your Office 365 account. Go to the site
that you would like to scan your document to. Look at the URL that has been assigned to this site. This will be the
URL site that you would enter as your base URL.
URL site that you would enter as your base URL.
If there are folders defined, the app will display a list of folders to choose from. Select a folder, or if you do not select
one and select Done, your document will be scanned into the root directory.
one and select Done, your document will be scanned into the root directory.
Troubleshooting
What if the Scan to Photos Workflow does not create a photo in my photos?
Scan to Photos initiates a scan on the selected Xerox
®
multifunction device. The scan is then saved as an image to
the photo album. The app must have permission to access photos for this function to work correctly. Photo
permissions are set in Settings.
permissions are set in Settings.
Why can’t I scan in multiple pages when I select .JPG as the file type for a workflow?
The .JPG file format only supports a single page. When selecting .JPG as the file type in a workflow, the workflow will
scan the platen, or the first page of a document placed in the automatic document feeder, although additional
pages may be fed through the feeder.
scan the platen, or the first page of a document placed in the automatic document feeder, although additional
pages may be fed through the feeder.
Why can’t I merge my documents in my folders?
If the document is in a JPEG file format or in a PDF password protected format, the merge option is not supported.
Only PDF formatted documents are supported when using the merge option.
Only PDF formatted documents are supported when using the merge option.
Why are my Scan to Email documents not being sent by the Xerox
®
Mobile Link app?
Xerox Mobile Link uses the iOS provided Mail client and will use the default account configured for that client.
Confirm that you can send / receive email through that default account when you are connected to the same
network when you are having this issue. Depending on the protocol your default account uses, some corporate
network environments may block that mail traffic. Documents being routed from Xerox Mobile Link to email
destinations will remain in your mail outbox until your mobile device has a network connection allowing
communication to your account’s mail server. Further information and troubleshooting help for your mail client are
available from Apple.
Confirm that you can send / receive email through that default account when you are connected to the same
network when you are having this issue. Depending on the protocol your default account uses, some corporate
network environments may block that mail traffic. Documents being routed from Xerox Mobile Link to email
destinations will remain in your mail outbox until your mobile device has a network connection allowing
communication to your account’s mail server. Further information and troubleshooting help for your mail client are
available from Apple.
https://www.apple.com/support/iphone/mail/
https://www.apple.com/support/ipad/mail/