Cisco Cisco WebEx Event Center WBS29.8 관리자 가이드
Chapter 1: Configure Your Site
17
Option
Description
Integrated VoIP
Select this to use voice over IP (VoIP) where the session
audio is sent over the Internet instead of using the phone.
audio is sent over the Internet instead of using the phone.
None
Select this to exclude audio conferencing from your site.
WebEx teleconferencing
Select this to use the phone for the session audio. Select
any of the following options:
any of the following options:
Toll or Toll free
—To allow participants call in, select
one of these options to provide a toll or toll-free call-in
number.
number.
Allow access to teleconference via global call-in
numbers
numbers
—Select this to provide a local phone
number for attendees in other countries to use when
calling into WebEx sessions. The local numbers that
are available depend on how your WebEx site is
configured. This option is for Event Center only.
calling into WebEx sessions. The local numbers that
are available depend on how your WebEx site is
configured. This option is for Event Center only.
Call-in teleconferencing
—Select this to have users
call in to join sessions. This option is for Event Center
only.
only.
Call-back teleconferencing
—Select this to have
WebEx call users as they join sessions. This option is
for Event Center only.
for Event Center only.
Other teleconference service
If you have set up another teleconference service to use
with WebEx sessions, you can select that option.
with WebEx sessions, you can select that option.
5
Scroll to the page bottom and click Update to save your changes.
Set default audio technical support options
(Meeting Center, Event Center, Training Center only)
1
On the left navigation bar, select Manage Site > Site Settings.
2
Scroll down to Default Options to view the audio technical support options.
3
To enable Instant Help for customized technical support routing, select the
Instant Help box.
Instant Help box.
4
Enter the appropriate information in the following fields:
Option
Decription
Technical Support
Primary phone
Primary phone
Enter a name for the primary technical support number or keep the
default name. Enter the full phone number (including country/region
default name. Enter the full phone number (including country/region