Cisco Cisco Configuration Assistant 2.x 정보 가이드
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco Smart CallConnector
Cisco Smart CallConnector
EOL9281
Cisco announces the end-of-sale and end-of-life dates for the Cisco Smart
CallConnector. The last day to order the affected product(s) is January 20, 2014.
Customers will continue to receive phone support from the Cisco Small Business
Support Center (SBSC) as shown in Table 1 of the EoL bulletin. Table 1 describes the
end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists
the product part numbers affected by this announcement. For customers with active
product warranties, support will be available as stated in the product warranty terms
and conditions, even if this date exceeds the Last Date of Support shown in Table 1.
CallConnector. The last day to order the affected product(s) is January 20, 2014.
Customers will continue to receive phone support from the Cisco Small Business
Support Center (SBSC) as shown in Table 1 of the EoL bulletin. Table 1 describes the
end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists
the product part numbers affected by this announcement. For customers with active
product warranties, support will be available as stated in the product warranty terms
and conditions, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Smart CallConnector
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
July 22, 2013
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.
is no longer for sale after this date.
January 20, 2014
End of Phone Support:
App. SW
App. SW
The last date to receive phone support as part of the product warranty. After this date,
all phone support services for the product are available with additional charges or
support fees. In some cases, support may not be available.
all phone support services for the product are available with additional charges or
support fees. In some cases, support may not be available.
January 20, 2015
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
April 20, 2014
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
January 20, 2015
End of New Service
Attachment Date:
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
January 20, 2015
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
April 17, 2016
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete
**
. Warranty
duration is based on product ship dates; refer to warranty terms and conditions for
details.
details.
January 31, 2017
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software