Cisco Cisco Web Security Appliance S170 사용자 가이드
A-13
AsyncOS 8.6 for Cisco Web Security Appliances User Guide
Appendix A Troubleshooting
Problems with File Reputation and File Analysis
Problems with File Reputation and File Analysis
See
.
Reboot Issues
Virtual Appliance Running on KVM Hangs on Reboot
Note
This is a KVM issue and may change at any time.
For more information, see
and
https://bugs.launchpad.net/qemu/+bug/1329956.
Step 1
Check the following:
cat /sys/module/kvm_intel/parameters/enable_apicv
Step 2
If the above value is set to Y:
a.
Stop your virtual appliances and reinstall the KVM kernel module:
rmmod kvm_intel
modprobe kvm_intel enable_apicv=N
b.
Restart your virtual appliance.
Hardware Appliances: Remotely Resetting Appliance Power
If a hardware appliance requires a hard reset, you can reboot the appliance chassis remotely using a
third-party Intelligent Platform Management Interface (IPMI) tool.
third-party Intelligent Platform Management Interface (IPMI) tool.
Restrictions
•
Remote power management is available only on certain hardware. For specifics, see Enabling
Remote Power Management, page 21-4.
Remote Power Management, page 21-4.
•
If you want be able to use this feature, you must enable it in advance, before you need to use it. For
details, see Enabling Remote Power Management, page 21-4.
details, see Enabling Remote Power Management, page 21-4.
•
Only the following IPMI commands are supported: status, on, off, cycle, reset, diag, soft. Issuing
unsupported commands will produce an “insufficient privileges” error.
unsupported commands will produce an “insufficient privileges” error.
Before You Begin
•
Obtain and set up a utility that can manage devices using IPMI version 2.0.
•
Understand how to use the supported IPMI commands. See the documentation for your IPMI tool.