Cisco Cisco Unified Customer Voice Portal 10.5(1) 개발자 가이드
C
HAPTER
16:
F
ORM
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
61
Name (Label)
Type
Req’d Single
setting
value
Substitution
allowed
Default
Notes
voice_keyword
(Voice Keyword)
(Voice Keyword)
string
*No false
true
None
Defines the inline voice grammar for Form_With_Confirm, with
each configuration of this repeatable setting specifying one
option for the grammar. The valid format is a string separated
with a semi-colon specifying four values in the following order:
each configuration of this repeatable setting specifying one
option for the grammar. The valid format is a string separated
with a semi-colon specifying four values in the following order:
1)
The language context in which the current input should be
included in the inline grammar (optional). If omitted the
language will be the same as the page-scoped language.
included in the inline grammar (optional). If omitted the
language will be the same as the page-scoped language.
2)
The language code to assign to the xml:lang attribute of
the <item> tag inside the inline grammar (optional) . If
omitted the attribute will not have an xml:lang attribute
and the standard scoping rules apply.
the <item> tag inside the inline grammar (optional) . If
omitted the attribute will not have an xml:lang attribute
and the standard scoping rules apply.
3)
The weight of the grammar item (optional)
4)
The grammar item (required)
Note that the grammar item may either contain the input itself
followed by an optional return value, or just the input. If one of
the optional parameters is defined, three semi-colons must be
used, even if the other parameters are not used. Sample
configurations values are:
followed by an optional return value, or just the input. If one of
the optional parameters is defined, three semi-colons must be
used, even if the other parameters are not used. Sample
configurations values are:
•
en-US;en-US;0.6;news report [news]
•
;fr-FR;0.6;news report
•
news report [news]
•
news report
None of the four settings - voice_grammar,
dtmf_grammar, voice_keyword
dtmf_grammar, voice_keyword
and
dtmf_keypress
, are required, but at least one must be
specified since a form cannot be completed without at least one
grammar.
grammar.