Cisco Cisco Web Security Appliance S170 사용자 가이드
I R O N P O R T A U T O S U P P O R T
C H A P T E R 2 3 : S Y S T E M A D M I N I S T R A T I O N
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value to 60 seconds, alerts would be sent at 5 seconds, 15 seconds, 35 seconds, 60 seconds,
120 seconds, etc.
120 seconds, etc.
IronPort AutoSupport
To allow IronPort to better support and design future system changes, the IronPort appliance
can be configured to send IronPort Systems a copy of all alert messages generated by the
system. This feature, called AutoSupport, is a useful way to allow our team to be proactive in
supporting your needs. AutoSupport also sends weekly reports noting the uptime of the
system, the output of the
can be configured to send IronPort Systems a copy of all alert messages generated by the
system. This feature, called AutoSupport, is a useful way to allow our team to be proactive in
supporting your needs. AutoSupport also sends weekly reports noting the uptime of the
system, the output of the
status
command, and the AsyncOS version used.
By default, alert recipients set to receive Information severity level alerts for System alert types
will receive a copy of every message sent to IronPort. This can be disabled if you do not want
to send the weekly alert messages internally. To enable or disable this feature, see
“Configuring Alert Settings” on page 531.
will receive a copy of every message sent to IronPort. This can be disabled if you do not want
to send the weekly alert messages internally. To enable or disable this feature, see
“Configuring Alert Settings” on page 531.
Alert Messages
Alert messages are standard email messages. You can configure the Header From: address, but
the rest of the message is generated automatically.
the rest of the message is generated automatically.
Alert From Address
You can configure the Header From: address via the Edit Settings... button or via the CLI.
Alert Subject
An alert email message's subject follows this format:
Subject: [severity]-[hostname]: ([class]) short message