Cisco Cisco Expressway
1.
Sign in to the TelePresence Server and check that Automatic content handover is enabled (the check box is
on Configuration > System settings page).
on Configuration > System settings page).
2.
Check the box and save the configuration.
3.
Log in to the Expressway, go to Configuration > Zones > Zones, and open the neighbor zone toward Unified
CM.
CM.
4.
Check the Zone profile (in the Advanced section of the zone configuration).
—
BFCP is enabled on the neighbor zone if Zone profile is Cisco Unified Communications Manager (8.6.1 or
later).
later).
—
BFCP is not enabled on the neighbor zone if Zone profile is Cisco Unified Communications Manager.
5.
Change the zone profile if necessary, then save the configuration.
6.
Log in to Unified CM Administration, go to Device > Trunk, and open the SIP trunk to Expressway.
7.
Find the SIP Profile field and click View Details to see the configuration of the selected profile.
8.
Find the SDP Information field, which has a check box to Allow Presentation Sharing using BFCP.
9.
Go to Device > Phone, open the affected phone configuration, and check the details of the SIP profile it's
using.
using.
10.
If a SIP profile does not allow BFCP, go to Device > Device Settings > SIP Profile to modify the SIP profile.
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Cisco Expressway with Microsoft Lync Deployment Guide
Appendix 1: Troubleshooting