Cisco Cisco IP Contact Center Release 4.6.1 기술 참조
Skill Group Detail
The figures below illustrate tables in the Skill Group and Skill Group Member subcategories.
Figure 21: Skill Group Tables
Figure 22: Skill Group Member Tables
Skill Group
and Skill Group Member Tables include the following:
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Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
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Chapter 3: Tables by Group
Skill Target