Cisco Cisco Computer Telephony Integration OS 8.5 설치 가이드
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CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 2 Release 7.0(0) CTI OS Server Installation
Installing CTI OS Server
If you click “Yes”, several status dialogs are displayed, informing you that
registry entries are being copied, files are being copied, and so forth. When this
is done, the Instance dialog will be displayed. Click on “Upgrade All”.
registry entries are being copied, files are being copied, and so forth. When this
is done, the Instance dialog will be displayed. Click on “Upgrade All”.
All files that belong to the old version are deleted and the files for the 7.0 version
are installed.
are installed.
You will be asked about whether you want to restart your computer now or later.
If you select “Yes” your machine will reboot. If you select “No”, it will return you
to the Instance dialog, and you will be able to Edit or Delete the configuration of
the server instance.
If you select “Yes” your machine will reboot. If you select “No”, it will return you
to the Instance dialog, and you will be able to Edit or Delete the configuration of
the server instance.
Note
•
Some important changes from earlier versions of CTI OS Server to 7.0:
The CTI OS Server is now only 1 process: “CTIOSServerNode.exe.
–
There is no more CTIServerDriver.exe.
–
In previous versions, an instance of CTIOS Server could have up to three
peer CTIOS Servers configured for chat and Silent Monitoring, and so
forth. As of 7.0, because of scalability enhancements making this
unnecessary, only one peer CTIOS Server may be configured. Therefore,
when upgrading to 7.0, if there are multiple keys under the
peer CTIOS Servers configured for chat and Silent Monitoring, and so
forth. As of 7.0, because of scalability enhancements making this
unnecessary, only one peer CTIOS Server may be configured. Therefore,
when upgrading to 7.0, if there are multiple keys under the
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems,
Inc.\Ctios\CTIOS_apple\CTIOS1\Server\Peers
key, setup will delete all but the 1st key (that is, first alphabetically).
Installing CTI OS Server
If you are performing a new install of the CTI OS Server altogether, perform the
following steps.
following steps.
Note
The CTI OS Server installation procedure described on the following pages
includes some screens for mobile agents and silent monitor server. These screens
are only available after upgrading a CTI OS 7.0 Server.
includes some screens for mobile agents and silent monitor server. These screens
are only available after upgrading a CTI OS 7.0 Server.