Cisco Cisco TelePresence Video Communication Server Expressway
Introduction
Cisco VCS Deployment Guide: VCS and Cisco Unity Connection voicemail integration
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Introduction
Objectives and intended audience
This deployment guide provides guidelines on how to configure the Cisco TelePresence Video
Communication Server (Cisco VCS) and Cisco Unity Connection (CUC) to interwork via a SIP trunk.
Communication Server (Cisco VCS) and Cisco Unity Connection (CUC) to interwork via a SIP trunk.
When these products are interworked, the CUC can be used to provide voicemail services for Cisco
VCS users.
VCS users.
Deployment scenario
A company already has CUC running their telephone network. They want to integrate this with a Cisco
VCS Control, which connects their video conferencing systems, so that voice and video terminals can
leave voicemail for video users across one unified network.
VCS Control, which connects their video conferencing systems, so that voice and video terminals can
leave voicemail for video users across one unified network.
Summary of configuration process
This document specifies how to configure the CUC (version 8), the VCS Control (version X7.1 or later)
and the Cisco TelePresence Management Suite (Cisco TMS) (version 13.2 or later, if Provisioning
Extension mode is required) so that:
and the Cisco TelePresence Management Suite (Cisco TMS) (version 13.2 or later, if Provisioning
Extension mode is required) so that:
video endpoints connected to the VCS can leave voicemail for other video endpoints connected to
the same VCS
the same VCS
external callers can leave voicemail for video endpoints connected to the VCS
video endpoints can dial the CUC pilot number (the directory number used to access voice
message mailboxes)
message mailboxes)
E20 endpoints display a Message Waiting Indicator (MWI) – the envelope button on the E20
flashes when a message is waiting
flashes when a message is waiting
the MWI button on the E20 can be used to dial back in to the CUC voicemail system
The configuration process describes the configuration of each system (VCS, TMS and CUC)
separately.
separately.