Cisco Cisco TelePresence Video Communication Server Expressway
Appendix 8 – Determining the FindMe ID for a caller
Cisco VCS Deployment Guide: FindMe™ (Cisco VCS X6)
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Appendix 8 – Determining the FindMe ID for a
caller
caller
Cisco VCS can only overwrite the Caller ID with a FindMe ID if:
the call signaling passes through the VCS or VCS cluster that the FindMe data is held on
the VCS can identify a FindMe as the owner of the endpoint caller ID
If either of these conditions are not met, the Incoming caller ID will be passed through unchanged.
The VCS identifies a FindMe as the owner of the endpoint caller ID if the incoming caller ID provided
in the call:
in the call:
matches a FindMe device which is only found in a single FindMe account
or
matches a single principal FindMe device (if the same device address is associated with more
than one FindMe location).
than one FindMe location).
Note:
Principal devices are designed to be key devices for the user who owns them:
A device is identified as a principal device if it is the initially configured device for the FindMe
created on Cisco VCS, or the device is a FindMe device created by Cisco TMS.
created on Cisco VCS, or the device is a FindMe device created by Cisco TMS.
A principal device may not be deleted from the list of FindMe devices in an account – first it must
have its principal device status unset on the Edit principal devices page (Maintenance > Login
accounts > User accounts, select an account, then select Edit principal devices).
have its principal device status unset on the Edit principal devices page (Maintenance > Login
accounts > User accounts, select an account, then select Edit principal devices).