Cisco Cisco TelePresence Video Communication Server Expressway
Log Code
Description
0xC0000070
The user is restricted and may not log on from the source workstation
0xC0000071
The user account's password has expired
0xC0000072
The user account is currently disabled
0xC000009A Insufficient system resources
0xC0000133
Clocks between DC and other computer too far out of sync
0xc000015b
The user has not been granted the requested logon type (aka logon right) at this machine
0xC0000193
The user's account has expired
0xC0000224
User must change his password before he logs on
0xC0000234
The user account has been automatically locked (user is currently locked out)
PC Fails to Log in After a Video Endpoint has had AD Direct Authentication Login Failures
If the AD Authentication has a limit to the number of failed logins that are allowed, failed logins from an endpoint will
affect authentication of anything else that uses AD to authenticate.
affect authentication of anything else that uses AD to authenticate.
Device Provisioning (TMSPE Mode) and Presence
SUBSCRIBE For Provisioning Rejected / Provisioned Endpoint Cannot Sign In
■
Check that the Default Zone is configured with an Authentication policy of Check credentials or Treat as
authenticated.
authenticated.
SUBSCRIBE for provisioning and Jabber Video sign ins will fail if the Authentication policy is Do not check
credentials.
credentials.
If authentication is set to Check credentials (recommended) the appropriate username and password must be
configured in the relevant credential database.
configured in the relevant credential database.
■
Check that the account username, the authentication credential name, and the Jabber Video sign in
username all match (note that from X7.1 and later, usernames are case insensitive).
username all match (note that from X7.1 and later, usernames are case insensitive).
If the Jabber Video sign in username and the authentication credential name do not match then the initial Subscribe
will be rejected as unauthorized.
will be rejected as unauthorized.
If the Jabber Video sign in username and the account username do not match then the Subscribe is authenticated but
the Notify is sent with Reason: rejected; Content length: 0.
the Notify is sent with Reason: rejected; Content length: 0.
Phone Book Searches do not Return any Entries
Phone book search requests are rejected if the Default Subzone is configured with an Authentication policy of Do not
check credentials.
check credentials.
■
We recommended that you set the Default Subzone authentication to Check credentials and configure the
appropriate usernames and passwords in the relevant credential database.
appropriate usernames and passwords in the relevant credential database.
Failed to Update Presence
Jabber Video displays a “Failed to update Presence” message if the Default Subzone is configured with an
Authentication policy of Do not check credentials.
Authentication policy of Do not check credentials.
■
We recommended that you set the Default Subzone authentication to Check credentials and configure the
appropriate usernames and passwords in the relevant credential database.
appropriate usernames and passwords in the relevant credential database.
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Cisco VCS Authenticating Devices Deployment Guide