Cisco Cisco TelePresence Video Communication Server Expressway
System Checks
Registration Status
Check that all endpoints which are expected to be registered are actually registered to the relevant VCS. And that
they are registering the expected aliases. All successfully registered endpoints are listed on Status > Registrations >
By device.
they are registering the expected aliases. All successfully registered endpoints are listed on Status > Registrations >
By device.
If the expected endpoints are not registered, review the following items:
■
The endpoint’s registration configuration. Is it configured to register with the VCS Control if located on the
internal network?
internal network?
■
The SIP domains (
).
■
).
Call Signaling
If calls do not complete, despite the endpoints being successfully registered to a VCS:
■
Review the VCS Control search rule configuration.
■
Check the search history page for search attempts and failures (Status > Search history).
■
Check the Event Log for call connection failure reasons (Status > Logs > Event Log).
What To Do Next
and then go on to "Optional Configuration Tasks".
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Cisco Single VCS Control - Basic Configuration Deployment Guide
System Checks