Cisco Cisco TelePresence Video Communication Server Expressway
System Checks
Registration Status
Check that all endpoints which are expected to be registered are actually registered to the relevant VCS, and that they
are registering the expected aliases. All successfully registered endpoints are listed on Status > Registrations > By
device.
are registering the expected aliases. All successfully registered endpoints are listed on Status > Registrations > By
device.
If the expected endpoints are not registered:
■
Review the endpoint’s registration configuration: is it configured to register with the VCS Expressway if located
on the external network / internet, and to register with the VCS Control if located on the internal network?
on the external network / internet, and to register with the VCS Control if located on the internal network?
■
Review the SIP domains (
).
■
).
Call Signaling
If calls do not complete, despite the endpoints being successfully registered to a VCS:
■
Review the VCS Control search rule configuration.
■
Check the search history page for search attempts and failures (Status > Search history).
■
Check the Event Log for call connection failure reasons (Status > Logs > Event Log).
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Cisco Single VCS Control - Basic Configuration Deployment Guide