Cisco Cisco TelePresence Video Communication Server Expressway
System checks
Cisco VCS Basic Configuration (Single VCS Control) Deployment Guide
Page 18 of 32
System checks
Registration status
Check that all endpoints which are expected to be registered are actually registered to the relevant VCS, and
that they are registering the expected aliases. All successfully registered endpoints will be listed in the
that they are registering the expected aliases. All successfully registered endpoints will be listed in the
Registrations by device
status page (
Status > Registrations > By device
).
If the expected endpoints are not registered:
n
review the endpoint’s registration configuration
n
review the SIP domain configuration (Step 5)
n
review any registration restriction configuration applied to the VCS (optional, see
Call signaling
If calls do not complete, despite the endpoints being successfully registered to a VCS:
n
review the VCS Control search rule configuration
n
check the search history page for search attempts and failures (
Status > Search history
)
n
check the event log for call connection failure reasons (
Status > Logs > Event Log
)