Cisco Cisco TelePresence Video Communication Server Expressway
Remove an out-of-service VCS from a VCS X7.2 cluster (permanently)
Cisco VCS Deployment Guide: Cluster creation and maintenance (Cisco VCS X7.2)
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2. If you have any endpoints registering to the VCS that has now been removed, change the
configuration of the endpoint (or the configuration of the DNS server entry that points to the
cluster peers) so that they register to one of the remaining clustered VCS peers instead.
cluster peers) so that they register to one of the remaining clustered VCS peers instead.
Reconfigure TMS
If TMS is used and TMS Agent is in Legacy mode, on TMS:
1. Select Systems > Navigator (and any required sub folders) then select the Master VCS.
2. Select the Clustering tab.
3. Click Update Cluster in TMS.
After the removal
If TMS is not used or TMS is in Provisioning Extension mode, skip this section, there are no diagnostic
checks to run
checks to run
If TMS is being used and TMS Agent is in Legacy mode: verify the correct operation of TMS Agent by
running TMS agent diagnostics as follows:
running TMS agent diagnostics as follows:
1. Log into TMS.
2. Go to Administrative Tools > TMS Agent Diagnostics.
3. In the TMS Agent Browser panel on the left side of the page, select Local TMS Agent.
4. Click Run All Diagnoses to run the diagnostic tests on the Local TMS Agent.
5. For each VCS peer:
a. In the TMS Agent Browser panel on the left side of the page, expand the Clustered VCSs
folder and cluster folder and select the VCS peer.
b. Click Run All Diagnoses to run the diagnostic tests on the VCS peer.
Note: If authentication is intentionally enabled on the VCS, ignore the warning ‘verify that
authentication is disabled on the VCS’.
authentication is disabled on the VCS’.
If all tests are successful (all green check marks), removing an out-of-service VCS from a cluster
is now complete.
is now complete.
If any errors are found (a red ‘X’ will appear against failing tests), do not proceed further with this
upgrade, but contact your Cisco Authorized Service Provider for further assistance to resolve the
issues identified.
upgrade, but contact your Cisco Authorized Service Provider for further assistance to resolve the
issues identified.
Removing an out-of-service VCS from a cluster is now complete.
Before reconnecting the out-of-service VCS back to the
network
network
If the removed VCS is ever recovered, before you reconnect it you must clear out its configuration.
This is most easily implemented as follows:
This is most easily implemented as follows:
1. Log into the VCS as root (over serial or SSH – serial connection will show more details as the
factory reset progresses).
2. Type:
factory-reset
then press enter
a. Keep option Keys = YES