Cisco Cisco TelePresence Video Communication Server Expressway
Appendix 7 – Troubleshooting
ls 2
ls 3 etc
the directories 1, 2, 3 etc should have a file “alternatesconfiguration.xml”. If any is missing, it
needs to be manually copied.
the directories 1, 2, 3 etc should have a file “alternatesconfiguration.xml”. If any is missing, it
needs to be manually copied.
Note: Directory 1 relates to the configuration of the Cisco VCS listed in the Cisco VCS Clustering tab
as Peer 1 IP address, directory 2 relates to the configuration of the Cisco VCS listed in the Cisco
VCS Clustering tab as Peer 2 IP address etc.
as Peer 1 IP address, directory 2 relates to the configuration of the Cisco VCS listed in the Cisco
VCS Clustering tab as Peer 2 IP address etc.
4. Log in as root to the IP address of the Peer X IP address that is missing the
“alternatesconfiguration.xml” file.
5. Scp the file /tmp/x5/peerconfiguration/X/alternatesconfiguration.xml to
root@<IP of dest VCS>/tmp/x5/peerconfiguration/X
where X is the directory ID missing the file.
where X is the directory ID missing the file.
e. The relevant username and password of the receiving Cisco VCS will have to be entered to
allow it to accept the file.
For example, if the Cisco VCS at 192.168.1.101 has directory 3 missing the
alternatesconfiguration.xml file, and Peer 3 IP address is 192.168.1.103 then log in to
192.168.1.103 as root and type:
alternatesconfiguration.xml file, and Peer 3 IP address is 192.168.1.103 then log in to
192.168.1.103 as root and type:
scp /tmp/x5/peerconfiguration/3/alternatesconfiguration.xml
root@<192.168.1.101>/tmp/x5/peerconfiguration/3
root@<192.168.1.101>/tmp/x5/peerconfiguration/3
“Cluster replication error: <details> manual synchronization of
configuration is required”
configuration is required”
This may be:
“Cluster replication error: manual synchronization of configuration is required”
"Cluster replication error: cannot find master or this slave's peer configuration file, manual
synchronization of configuration is required"
synchronization of configuration is required"
"Cluster replication error: configuration master ID is inconsistent, manual synchronization of
configuration is required"
configuration is required"
"Cluster replication error: this peer's configuration conflicts with the master's configuration,
manual synchronization of configuration is required"
manual synchronization of configuration is required"
If a non-master Cisco VCS reports a warning: “Warning, cluster replication error – <details> manual
sync of config is required”
sync of config is required”
On that non-master Cisco VCS:
From an admin SSH or telnet login, type:
xcommand ForceConfigUpdate
This will delete the non-master Cisco VCS configuration and then force it to update its configuration
from the master Cisco VCS.
from the master Cisco VCS.
Warning: Never issue these commands on the Master Cisco VCS, otherwise all Cisco VCS
configuration for the cluster will be lost.
configuration for the cluster will be lost.
"Cluster replication error: the NTP server is unreachable"
Configure an accessible NTP server on the Cisco VCS web page System configuration > Time.
"Cluster replication error: the local VCS does not appear in the list of
peers"
peers"
Check and correct the list of peers for this Cisco VCS on the Master Cisco VCS, and copy to all other
Cisco VCS peers (VCS configuration > Clustering).
Cisco VCS peers (VCS configuration > Clustering).
Cisco VCS Deployment Guide: Cluster creation and maintenance (Cisco VCS X5)
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