Cisco Cisco Unified MeetingPlace 7.0 관리 매뉴얼
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WebACD entry form
adding fields
WebACD leave message form
adding fields
assigning to queue
creating
editing
overview
rearranging fields
WebACD queues
adding fields to entry form
adding link to Web page
adding users
configuration options
configuration options for personal queues
Configuration tab
Configuration tab personal queue
creating
editing
editing personal queue
entry form fields and rules
entry form overview
Entry Form tab
entry link overview
fields on entry forms
options for rules
overview
personal queue overview
rearranging fields on entry forms
removing users
rules for allocating requests
rules for routing requests
Rules tab options
Users tab
WebEx AIM Pro installer, displaying to users
,
WebEx site
activating and deactivating custom session
types
creating custom session types
customizing email templates
editing custom session types
security options
service requests, processing
specifying general list format