Cisco Cisco WebEx Support Center WBS29.13 릴리즈 노트
System Management FAQs
28
WebEx Support Center Release Notes and FAQs
Backing Up Assets
Q: How does WebEx Back Up Management help me back up remote computers?
A: WebEx Backup Management performs an automated, secure, off-site backup of your enterprise's
computers. Backup Management works fast even over the slowest network connection to ensure that your
data is constantly protected. With 128-bit AES encrypted transmissions, your data is kept secure.
You can choose to backup only critical data files, not the commercial software that you install from disk or
CD. This way if a user's system crashes, the data is safe and the user can re-install the software so that
essential information is written into the Windows registry. You can also choose to exclude certain types of
files, such as MP3 files, to save space and time during backups.
The Backup Management agent is available as a software distribution package from your WebEx System
Management console. You can use the WebEx Software Distribution console to push the Backup
Management agent to remote computers.
System Management automatically backs up desktop data daily between 12:30 and 1:00 p.m. (local
time). Your users can schedule backups at any time or have them run automatically as part of a shut
down routine.
Q: What do I need to use Back Up Management?
Q: What do I need to use Back Up Management?
A: Deploy the WebEx System Management agent on the remote computers and configure your firewalls to
allow outbound access on TCP port 16384.
Q: Are the backups secure?
Q: Are the backups secure?
A: Yes. The data is compressed and encrypted using the AES 128-bit encryption and then stored in a
secure off-site facility.
Q: How long does the backup process take?
Q: How long does the backup process take?
A: The time varies depending on your Internet connection speed and the level of service that you signed
up for. Typically, a 100 MB backup takes about 10 to 15 minutes. Each successive backup takes less than
six minutes because only incremental changes are compressed, encrypted, and backed up.
Q: How often can I perform backups?
Q: How often can I perform backups?
A: You can back up data as often as you'd like; as long as your computer is turned on and connected to
the Internet. You can use the WebEx Data Protector
TM
Backup Wizard to set the date and time of your
backups.
Q: When assets are moved, added, and changed, does the backup data remain with the
Q: When assets are moved, added, and changed, does the backup data remain with the
equipment or the user?
A: The data is kept with the user. When a user leaves the company, the data is not kept on the computer,
even if a new user will be taking over the former employee's responsibilities.
Q: What is the file retention policy?
Q: What is the file retention policy?
A: The default retention policy stipulates that:
•
The 10 most recent versions of each file are retained for 90 days
•
Deleted files are retained for 90 days