Cisco Cisco WebEx Meeting Center WBS29.13 관리자 가이드
Chapter 6: Set Remote Support Options
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Click Save.
Document and web content sharing
You can specify how to share documents and web content during your
support sessions:
support sessions:
Document sharing - grant users to the ability view your (presentation,
training, and meeting handouts) documents.
training, and meeting handouts) documents.
Web content sharing - grant users the ability to view your (audio and
video) content.
video) content.
Remote printing - print a document that resides on a users computer to
your local printer.
your local printer.
Note: Remote printing is not available with Web and Document sharing.
1
Select Manage Site > Site Settings.
2
In the Site Settings for list, select Remote Support.
3
In the CSR Preferences section, click the CSR Dash Customization link.
4
To specify content sharing, select from the following:
Option
Description
Web content sharing
Select to share web content. Checking this option will
uncheck the "Remote printing" option. The default value is
enabled.
uncheck the "Remote printing" option. The default value is
enabled.
Document sharing
Select to share documents and presentations. Checking this option
will uncheck the "Remote printing" option. The default value is
enabled.
will uncheck the "Remote printing" option. The default value is
enabled.
Remote printing
Select to print documentation from the user's computer to your
printer. Checking this option will uncheck the "Document sharing"
and "Web content sharing" options. The default value is disabled.
printer. Checking this option will uncheck the "Document sharing"
and "Web content sharing" options. The default value is disabled.
5
Click Save.