Cisco Cisco Agent Desktop 8.5 사용자 가이드

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A dialed hyperlinked phone number will not appear in the Recent Call List in 
the Dial Pad window.

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The phone number hyperlinks disappear if you refresh the site by 
right-clicking and choosing the Refresh menu option. To refresh the page 
without losing the hyperlinks, press F5 or click the Refresh button on the 
integrated browser toolbar.

Your supervisor can “push” a web page to your browser. See 

 for details.