Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 관리자 가이드
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Cisco Unified CCX Serviceability Administration Guide Release 8.0(1)
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Using Tools
The Tools menu of the Cisco Unified CCX Serviceability contains the following submenu options:
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Managing Services in Control Center
Control Center in Cisco Unified CCX Serviceability lets you do the following tasks:
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Start, stop, and restart Unified CCX services
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View the status the status of Unified CCX services
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Refresh the status of Unified CCX services
Cisco Unified CCX Serviceability provides two Control Center menu options to perform the
above-mentioned tasks:
above-mentioned tasks:
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Network Services - required for your system to function
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Feature Services - allows you to use application features
Choose Tools > Control Center > Feature Services or Network Services from the Unified
CCX Serviceability menu bar to perform the above-mentioned actions. This section covers the following
topics:
CCX Serviceability menu bar to perform the above-mentioned actions. This section covers the following
topics:
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Tip
You may need to manage services in both Cisco Unified CCX Serviceability and Cisco Unified
Serviceability to troubleshoot a problem. The Cisco Unified Serviceability services are described in the
Cisco Unified Serviceability Administration Guide.
Serviceability to troubleshoot a problem. The Cisco Unified Serviceability services are described in the
Cisco Unified Serviceability Administration Guide.