Cisco Cisco Agent Desktop 8.5 문제 해결 가이드
Cisco CAD Troubleshooting Guide
8
March 2012
CAD 7.5 Applications
CAD 7.5 includes the following components:
User Applications
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Cisco Desktop Administrator (Desktop Administrator)
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Cisco Supervisor Desktop (Supervisor Desktop)
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Cisco Agent Desktop (Agent Desktop)
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Cisco Agent Desktop—Browser Edition (CAD-BE)
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Cisco IP Phone Agent (IP Phone Agent)
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Cisco Desktop Monitoring Console
Services
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Cisco Chat Service (Chat service)
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Directory Services
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Cisco Enterprise Service (Enterprise service)
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Cisco Browser and IP Phone Agent Service (BIPPA service)
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Cisco LDAP Monitor Service (LDAP Monitor service)
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Cisco Licensing and Resource Manager Service (LRM service)
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Cisco Recording & Playback Service (Recording & Playback service)
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Cisco Recording and Statistics Service (Recording and Statistics service)
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Cisco Sync Service (Sync service)
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Cisco VoIP Monitor Service (VoIP Monitor service)
For more information about CAD Enterprise user applications and services, see the
Cisco CAD Installation Guide.
Cisco CAD Installation Guide.