Cisco Cisco TelePresence Video Communication Server Expressway

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Contents

Cisco VCS Deployment Guide: Cisco VCS Starter Pack Express (X7.1)

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Contents

Introduction ......................................................................................................................... 4

Purpose of this guide ............................................................................................................................... 4

Related documents .......................................................................................................................... 5

Configuring the Cisco VCS ................................................................................................. 6

Firewall ports ........................................................................................................................................... 6

Check option key ..................................................................................................................................... 6

Configure the routable address of the Cisco VCS .................................................................................. 7

Ensure that Cisco VCS has a SIP domain configured ............................................................................ 7

Enable FindMe ........................................................................................................................................ 8

Configure device authentication .............................................................................................................. 9

Enable Presence Server (optional) ....................................................................................................... 10

Create user accounts ............................................................................................................................ 11

Create authentication credentials for the user ............................................................................... 12

Configure bandwidths provisioned to Movi and other endpoints (optional) .......................................... 13

Installing and configuring Movi / Jabber Video ................................................................14

Making calls .................................................................................................................................... 15

Testing the Starter Pack installation .................................................................................16

Local system testing .............................................................................................................................. 16

Public network testing ............................................................................................................................ 16

Behind home, small business or hotel firewall testing ........................................................................... 17

Checking the status of the Provisioning Server ..............................................................18

Appendix 1 – Basic Cisco VCS configuration ..................................................................19

Appendix 2 – Troubleshooting ..........................................................................................20

Movi sign in messaging ......................................................................................................................... 20

Login failed – Wrong username, domain, and / or password ......................................................... 20

Login failed – Out of licenses ......................................................................................................... 21

Login failed – The server did not respond in time .......................................................................... 21

Login failed – Could not find server in DNS ................................................................................... 21

Login failed – Unable to connect to server ..................................................................................... 21

Call failed – The user could not be found. The user is offline or does not exist. ........................... 21

Call failed – The user could not be found ....................................................................................... 21

Call failed – The user could not be reached. Please try again later............................................... 22

Call failed – An error was received from the server ....................................................................... 22

Call failed – Not enough call licenses ............................................................................................ 22

Phone book searches do not return any entries ............................................................................ 22

Failed to update presence .............................................................................................................. 22

Signaling level troubleshooting .............................................................................................................. 22

Appendix 3 – Comparison of Starter Pack provisioning and Cisco TMS provisioning .26

Appendix 4 – Known limitations........................................................................................27