Cisco Cisco TelePresence Video Communication Server Expressway

Appendix 6 – Determining the FindMe ID for a caller 

Cisco VCS can only overwrite the Caller ID with a FindMe ID if: 

 

the call signaling passes through the Cisco VCS / Cisco VCS cluster where the FindMe data is 
held 

 

the Cisco VCS can identify a FindMe as the owner of the endpoint caller ID 

If either of these conditions are not met, the incoming caller ID will be passed through unchanged. 

 

The Cisco VCS identifies a FindMe as the owner of the endpoint caller ID if the incoming caller ID 
provided in the call: 

 

matches a FindMe device which is only found in a single FindMe account 

or 

 

matches a single principal FindMe device (if the same device address is associated with more 
than one FindMe profile) 

 

Note: 

Principal devices are designed to be key devices for the user who owns them: 

 

A device is identified as a principal device if it is the initially configured device for the FindMe 
created on Cisco VCS, or the device is a FindMe device created by Cisco TMS. 

 

A principal device may not be deleted from the list of FindMe devices in an account – first it must 
have its principal device status unset on the Edit principal devices page (Maintenance > Login 
accounts > User accounts, select an account, then select Edit principal devices). 

 

 

 

Cisco VCS Deployment Guide: Cisco VCS Expressway Starter Pack (X5.1) 

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