Cisco Cisco TelePresence Video Communication Server Expressway
Appendix 15 – Cisco VCS and Lync Server voicemail
Cisco VCS Deployment Guide: Microsoft Lync 2010 and Cisco VCS X6.1
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Appendix 15 – Cisco VCS and Lync Server
voicemail
voicemail
Video endpoints picking up voicemail from Lync Server
If you want to pick up voicemail from Lync Server using a SIP video network endpoint rather than
using Lync, this can be achieved by calling the Lync URI with “;opaque=app:voicemail”
appended, e.g. user1@test-customer.com;opaque=app:voicemail
using Lync, this can be achieved by calling the Lync URI with “;opaque=app:voicemail”
appended, e.g. user1@test-customer.com;opaque=app:voicemail
If the user is a FindMe™ ID (e.g. an OCS Relay FindMe™) then this call request will be forked back to
all FindMe™ devices for that ID as well as Lync Server. Lync Server voicemail will answer the call and
other devices will display a missed call.
all FindMe™ devices for that ID as well as Lync Server. Lync Server voicemail will answer the call and
other devices will display a missed call.
To avoid Cisco VCS forking calls that are aimed for the voicemail system to the FindMe™ ID devices,
a transform should be added to the Cisco VCS: prepend the domain portion of the URI with “lync.” if
the call is for voicemail. This forces the Cisco VCS to route the calls to Lync Server only.
e.g. (.+)@(test-customer.com;opaque=app:voicemail.*) --> \1@lync.\2
a transform should be added to the Cisco VCS: prepend the domain portion of the URI with “lync.” if
the call is for voicemail. This forces the Cisco VCS to route the calls to Lync Server only.
e.g. (.+)@(test-customer.com;opaque=app:voicemail.*) --> \1@lync.\2
The SIP calling device must support RFC2833 telephone events for presenting DTMF in order to
communicate with the Lync Server voicemail server.
communicate with the Lync Server voicemail server.